Click and Collect

Get it fast and free, ready within 24 hours.*

  

Pickup Hours

Sat-Sun 12:00 PM to 4:00 PM

Mon-Fri 7:00 PM to 9:00 PM



Curb-side Pickup Instructions
 

1. Shop online and choose “Pick up” as a delivery method upon checkout. 
  
2. Receive your “Order is ready for pickup” email. Please wait for this notification before visiting our studio aka “our house” to collect.
  
3. Drive up and park outside our South Auckland studio, located 2 minutes away from the Southern Motorway Takanini Exit.
Address: 2/37 Mahia Road, Manurewa Auckland 2102
(Tip: Our studio is in front of the Marley Building between Gate 2 and solar speed sign.)
 
4. Let us know when you arrive via call/text 021-0220-6842, and wait in the car. Please have your email order # handy for verification (on your phone is fine).
   
     

FAQs



Is there a minimum amount of purchase for Click & Collect?
Click & Collect service is FREE with no minimum amount of purchase.
  
Are all products available for Pickup?
Yes.
 
Are there other Click & Collect locations?
No, sorry. Click & Collect service is only available at our studio in Auckland, New Zealand
 
I forgot to collect my items. Can I pick them up tomorrow?
Yes, you can, as long as it is within the time window and you follow the Curbside Pickup Instructions.
 
How long do you hold Click & Collect orders?
We hold Click & Collect orders for 30 days after we send the collection notification. Because most of our pieces are made to order and storage space is limited, any item not collected after this timeframe may be considered abandoned.

In this case, we are no longer obliged to store the item and it may be donated or recycled in line with our minimal waste values. If you’re running late, please contact us before the 30 days are up — we’re always happy to work with you on a solution.


What do I need to bring to collect my Pickup order?
Please bring your order collection notification (on your phone is fine).
  

Can someone collect my Pickup order for me?
Yes - family and friends can collect your order on your behalf. Just make sure they bring the copy of the order collection notification.

Can I pay in person?
No, sorry. All orders must be placed & paid online.